Terms of Service

1. Agreement

These Terms of Service (“Terms”) govern your access to and use of the RAA platform and website (the “Platform”), operated by Rebellion Artists, LLC, which also does business as “RAA” (“Rebellion Artists,” “RAA,” “we,” “us,” “our”), a Delaware limited liability company with its principal place of business in Los Angeles, California. “RAA” is a trade name of Rebellion Artists, LLC and refers to the same entity. You manifest your agreement to these Terms by checking the acceptance box or clicking “I agree” presented with a conspicuous link to these Terms at account creation, or by accessing or using the Platform; we record the date, version, and method of your acceptance. If you do not agree, do not use the Platform.

2. What the Platform does

RAA is a software platform that connects live-music event organizers (“Organizers”) with performing artists, bands, and vendors (“Sellers”), facilitates bookings, ticketing, and payments among them and, where applicable, event attendees (“Attendees”), and supports the operation of live festivals and events including ticketing, venue entry, and on-site experiences. “Users” means Organizers, Sellers, and Attendees collectively. We provide software and related services through which Organizers and Sellers discover one another and themselves negotiate and enter bookings; we facilitate payments between them as described in Section 4. Rebellion Artists does not solicit, procure, offer, promise, or negotiate engagements or employment on behalf of any Seller. We are not a party to, and are not an employer, agent, principal, partner, or joint venturer of any party to, the underlying performance or service agreements between Organizers and Sellers, except as expressly stated for payment facilitation and as set out in our Privacy Policy for event-attendee data.

3. Eligibility and accounts

You must be at least 18 and able to form a binding contract to hold a Platform account. If you act for an entity, you represent that you are authorized to bind it. You are responsible for your account credentials and all activity under your account, and for keeping your information accurate. Sellers may be required to complete identity verification (KYC) before onboarding or payout. Minors may attend live events; data processing for attendees under 18, and verifiable parental consent for attendees under 13, is governed by our Privacy Policy. Age eligibility to purchase tickets or attend an event is set by the individual event and applicable law; some events impose minimum-age or 18+/21+ entry requirements that Organizers, not Rebellion Artists, set and enforce at the gate.

4. Payments, fees, and payouts

Payments are processed by Stripe, and by transacting you also agree to Stripe’s terms. Rebellion Artists is the merchant of record for transactions on the Platform (see Section 5 (Taxes) and Section 28 (International Users, Sanctions, and Export Control)). Organizers pay through the Platform, and Rebellion Artists charges a per-transaction platform fee, disclosed before you transact. Funds are held within Stripe’s regulated payment system — Rebellion Artists never receives Sellers’ funds into its own bank accounts — and are released to Sellers’ connected Stripe accounts on a platform-defined delayed-payout schedule after event-completion conditions are met. Payouts may be reduced by applicable platform fees, taxes we are required to withhold, refunds, chargebacks, and reserve amounts. The payout schedule governs only the timing of payment settlement and does not give Rebellion Artists direction or control over the manner, means, schedule, or performance of any Seller’s services. This is a delayed payout, not an escrow service; Rebellion Artists does not take custody of funds in its own accounts and is not a bank or money transmitter. Charges and payouts are processed in US dollars unless otherwise specified; where the payment processor performs a currency conversion, the processor’s conversion rate and any conversion fees apply, and you bear currency-fluctuation risk on cross-border transactions.

5. Taxes

As merchant of record, where a marketplace-facilitator law or other applicable tax law requires it, Rebellion Artists calculates, collects, and remits applicable sales, use, transaction, VAT, GST, or similar taxes on covered transactions; fees are stated exclusive of such taxes unless otherwise specified. For Organizers or Sellers located outside the United States, value-added, goods-and-services, or similar consumption taxes may apply to platform fees or covered transactions. For all other taxes — including income, self-employment, withholding, and any taxes on your own receipts — you are solely responsible, and you agree to provide any tax documentation we reasonably request (including IRS Forms W-9, W-8BEN, or W-8BEN-E). We may withhold or deduct taxes from amounts payable to you where required by law.

You agree to provide accurate tax-residency and taxpayer-identification documentation before payout. Rebellion Artists, or its payment processor as payment-settlement entity, may issue IRS Form 1099-K to qualifying US Sellers and Form 1042-S to non-US Sellers, and may apply backup withholding or non-resident withholding (up to 30%, or a reduced treaty rate where validly claimed on a complete Form W-8) where required by law. Payouts to non-US Sellers for performances physically rendered in the United States may constitute US-source income subject to withholding.

6. Bookings, cancellations, and refunds

Booking, cancellation, and refund terms for a specific engagement are set out in the applicable booking or contract between the Organizer and the Seller. Cancellation, postponement, rescheduling, and refund terms for tickets purchased by Attendees are set out in the Ticketing Terms (Section 22) and in the event-specific terms presented at purchase. Rebellion Artists does not guarantee that any event will occur as scheduled. At the platform level, fees already earned for completed services are non-refundable except where required by law or expressly stated; disputed transactions are handled under our dispute process and the applicable payment-provider rules.

Where any recurring or subscription charge applies, we will, before you are charged: (a) clearly and conspicuously disclose all material terms (price, billing frequency, renewal cadence, and the deadline to cancel to avoid the next charge) adjacent to the consent mechanism; (b) obtain your separate affirmative consent to the recurring charge; and (c) provide a cancellation method at least as easy as the method of enrollment and available through the same medium you used to enroll. We will send a renewal reminder where required by applicable automatic-renewal law.

7. Seller representations and warranties

Each Seller represents and warrants that: (a) it owns or has secured all rights, licenses, and clearances necessary to perform and to deliver its services and content, including all musical compositions, sound recordings, samples, and third-party material; (b) its performance and content do not infringe any copyright, trademark, right of publicity, or other right; (c) it holds all applicable licenses, union or guild clearances, and permits required to perform; and (d) it has authority to enter each booking. Seller indemnifies Rebellion Artists for breach of these warranties.

8. Acceptable use

You agree not to: violate any law; misrepresent your identity; commit fraud or circumvent fees; infringe others’ intellectual-property or other rights (repeated infringement will result in account termination under our Copyright Policy in Section 13); upload harmful or unlawful content, including content you lack the rights or consents to share; make false, misleading, or unsubstantiated advertising, performance, origin, or testimonial claims, or post fake, incentivized-undisclosed, or AI-generated reviews; interfere with the Platform’s security or operation; or use the Platform to send unlawful or non-consented messages. Sellers, ambassadors, and any party posting sponsored or branded content must clearly and conspicuously disclose all material connections in accordance with the FTC Endorsement Guides. Additional rules may be set out in our Acceptable Use Policy.

9. Communications and SMS consent

With your prior express opt-in to transactional messaging, we and the Platform’s automated agents send transactional messages only — event logistics, confirmations, account and security notices, and emergency, evacuation, weather, and safety (SOS) alerts — including via autodialed or automated systems. Consent to texts is not a condition of any purchase or event entry. Message and data rates may apply, and message frequency varies. Reply STOP to opt out of non-emergency messaging and HELP for help.

We do not send marketing, promotional, or advertising text messages under this transactional consent. Any such messages are sent only with your separate prior express written consent, obtained through a distinct opt-in that you may decline without affecting your use of the Platform. You cannot opt out of safety-critical and emergency alerts while you hold a ticket for, or are present at, an event, even if you have replied STOP to non-emergency messaging. We do not share or sell your mobile opt-in information or consent to third parties or lead generators. Our handling of this information is described in our Privacy Policy.

10. AI and automated processing; human review

The Platform operates as an autonomous multi-agent system. AI agents independently generate communications, make decisions, and initiate and process transactions and payments without real-time human input or review, and act as agents of Rebellion Artists within the scope of their configured authority. Communications and actions taken by these agents within that authority are attributable to Rebellion Artists.

You acknowledge that AI-generated content and decisions may contain errors, omissions, or inaccuracies. AI-generated communications, recommendations, summaries, and outputs are provided without warranty of accuracy, completeness, or fitness, are not professional, legal, financial, or safety advice, and should not be solely relied upon for any material decision. When you interact directly with an AI agent or chatbot on the Platform, you are informed that you are interacting with an AI system and not a human, unless that is obvious from the context.

Where automated decision-making technology (ADMT) makes a significant decision concerning you — including a decision affecting your account access, payout, financial services, or eligibility — you may request human review, and a qualified natural person with the authority and competence to review the decision, consider any information you provide, and override, modify, or reverse the outcome will review it within a reasonable period. California residents may receive a pre-use notice and exercise ADMT opt-out and access rights as described in our Privacy Policy, subject to statutory exceptions such as fraud prevention and security. We do not use your submitted content to train foundation or generative AI models offered to third parties.

11. Intellectual property

The Platform, its software, and our content are owned by Rebellion Artists or its licensors. You retain the rights to content you submit and grant us a non-exclusive, worldwide, royalty-free, sublicensable license to host, use, reproduce, display, and distribute that content solely to operate, secure, and improve the Platform, and — only with your separate opt-in — to promote the Platform. You represent and warrant that you own or have all rights necessary to submit your content and to grant this license, and that your content does not infringe or violate any third party’s intellectual-property, privacy, or publicity rights. This license does not transfer any ownership in, and does not authorize use of, your name, image, likeness, voice, or performances for advertising or promotional purposes without your separate, express, jurisdiction-specific consent, and does not authorize use of your content to train, fine-tune, or develop any AI or machine-learning model, or to generate any synthetic or AI replica of your voice, image, or likeness. The license ends when you delete your content or close your account, except for content already shared with others, retained in backups, or retained as required by law; retention after deletion is limited to the purposes and periods set out in our Privacy Policy.

Performer NIL, voice, and recordings. Sellers who are performing artists retain all rights in their name, image, likeness, voice, and performances. Any use of a Seller’s name, image, or likeness beyond a listing the Seller created or approved — including in Rebellion Artists’ own marketing — requires the Seller’s separate, revocable written consent specifying media, duration, and territory. Rebellion Artists will not create, distribute, or enable any AI-generated or synthetic replica of a Seller’s voice or likeness without separate written consent.

Feedback. If you send us suggestions or feedback about the Platform, you grant Rebellion Artists a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use and exploit that feedback for any purpose without restriction or compensation.

Our marks. “Rebellion Artists,” “RAA,” our logos, and other Platform marks are trademarks of Rebellion Artists, LLC. Except as needed to use the Platform as permitted, you may not use our marks without our prior written consent, including in any manner that designates the source of your own goods or services or that is likely to cause confusion as to affiliation, sponsorship, or endorsement.

12. Platform fee; no exclusivity; non-circumvention

The platform fee is a software and marketplace fee, is not a commission for procuring engagements, and Rebellion Artists does not collect, administer, or take a percentage of any performance, mechanical, or publishing royalty owed to a Seller. Use of the Platform is non-exclusive; Users may transact off-Platform and through other channels. To protect Platform-facilitated payments and fees, parties introduced through and transacting on the Platform agree not to use the Platform to solicit a known counterparty for the purpose of evading Platform fees on that same engagement.

13. Copyright policy; DMCA; designated agent; repeat infringers

Rebellion Artists complies with the Digital Millennium Copyright Act, 17 U.S.C. § 512. If you believe content on the Platform infringes your copyright, send a notice containing the elements required by § 512(c)(3) to our Designated Agent: DMCA Designated Agent, Rebellion Artists, LLC, Los Angeles, California, legal@rebellionartists.com. If your content was removed, you may submit a counter-notice meeting the requirements of § 512(g)(3), and we may restore the content as permitted by § 512(g). Rebellion Artists has adopted and will reasonably implement a policy of terminating, in appropriate circumstances, the accounts of users who are repeat copyright infringers.

14. Event media, capture, and releases

Events booked through the Platform may be photographed, video- and audio-recorded, and livestreamed by Rebellion Artists, Organizers, Sellers, or their authorized agents (“Event Media”).

By accepting a booking, each Seller grants Rebellion Artists and the Organizer a non-exclusive, worldwide, royalty-free, sublicensable license to record their performance and to use, reproduce, edit, publish, distribute, livestream, and create promotional and archival materials from the resulting Event Media, subject to any written restrictions in the underlying booking and to applicable collective-bargaining terms. Music synchronization and underlying composition and master rights are not granted here and are handled separately. The Organizer is responsible for posting conspicuous notice at each event that the event is being recorded and may be livestreamed, and for obtaining any appearance or location releases required by law. By attending an event, Attendees acknowledge they may be captured in Event Media and grant a non-exclusive, royalty-free license to use such incidental capture for documentary, promotional, and archival purposes, except where applicable law requires affirmative written consent. Event Media that identifiably depicts a minor will not be used for promotional purposes without verified parental or guardian consent. Rebellion Artists will not create, train on, or publish any AI-generated digital replica, voice clone, or synthetic likeness of any identifiable performer or attendee from Event Media without that person’s separate, specific, written consent.

15. Content moderation, reporting, and takedown

We may, but are not obligated to, review, screen, edit, restrict, or remove any user content at our discretion, and we retain editorial discretion over content we host and how it is displayed. We maintain a reporting and notice-and-removal process accessible at legal@rebellionartists.com and through in-app reporting. We respond to valid copyright notices under the DMCA (Section 13). We maintain a notice-and-removal process for nonconsensual intimate visual depictions, including AI-generated depictions, and will remove validly reported content within 48 hours as required by the TAKE IT DOWN Act. Any person depicted in Event Media may request removal, and we will review and remove where required by law or these Terms.

16. User content; platform role

Except for Event Media we ourselves produce or materially edit, user content is the responsibility of the user who provided it and does not represent our views. We act as an interactive computer service provider with respect to user-generated content and do not assume liability as the publisher or speaker of content provided by another. Our exercise of moderation, removal, or editorial discretion under Section 15 does not make us the author or originator of user content.

17. Privacy and data protection

Our Privacy Policy describes how we collect, use, share, and protect personal information, including attendee, ticketing, on-site safety, and biometric event-entry data, and is incorporated into these Terms by reference. By using the Platform you also agree to the Privacy Policy. Where these Terms and the Privacy Policy conflict on a data-protection matter, the Privacy Policy controls.

18. Biometric event entry

Some events offer optional facial-recognition or fingerprint entry. Biometric entry is used only after separate written notice and opt-in consent, is never required, and a non-biometric entry alternative is available at every gate. Biometric data is handled and destroyed as described in our Privacy Policy.

19. Organizer and Seller data obligations

Organizers and Sellers who receive personal information of Attendees or other individuals through the Platform act as independent controllers (or, where applicable, joint controllers with us) of that information. They must: (a) process it only for the booked event and purposes disclosed at collection; (b) maintain a lawful basis and provide any required notices and consents; (c) apply reasonable administrative, technical, and organizational security measures; (d) not use Attendee names, images, likenesses, voices, or biometric data to train AI models or generate synthetic replicas; (e) notify Rebellion Artists without undue delay and no later than 48 hours after discovering any security breach affecting Platform-sourced data; and (f) honor data-subject requests and deletion obligations. Where Rebellion Artists processes personal data on an Organizer’s behalf, or where the parties are joint controllers, a separate Data Processing Addendum will apply and be made available. Each party is responsible for security breaches caused by its own systems, personnel, or sub-vendors, and Organizers and Sellers will indemnify Rebellion Artists for regulatory fines, breach-notification costs, and third-party claims arising from their non-compliance with applicable data-protection or biometric law; the limitation of liability in Section 26 does not cap these data-protection indemnification obligations.

20. Third-party services

The Platform integrates third-party services (e.g., payments, identity, communications, e-signature). Your use of them may be subject to their own terms, and we are not responsible for third-party services.

21. Relationship of the parties

Rebellion Artists is solely a technology and payment-facilitation provider. Each Organizer and each Seller is an independent contractor solely responsible for its own services, personnel, taxes, insurance, licenses, and legal compliance. Nothing in these Terms or your use of the Platform creates any employment, agency, partnership, joint venture, franchise, or joint-employer relationship between Rebellion Artists and any Organizer, Seller, or their personnel. Rebellion Artists does not direct or control, and has no right to direct or control, the manner, means, methods, hours, scheduling, conduct, equipment, or results of any Seller’s or Organizer’s work. Users may not represent themselves as employees, agents, or representatives of Rebellion Artists and have no authority to bind Rebellion Artists. As between Organizers and Sellers, any employment, contractor, or labor relationship — including classification of, and responsibility for, any crew, staff, or personnel either party engages at an event — is solely between those parties; Rebellion Artists is not the employer or joint employer of such personnel.

22. Live events: ticketing

Where the Platform sells or processes event tickets, the following apply. We display the all-in total price, inclusive of mandatory fees, at least as prominently as any sub-total at first price display, and itemize all mandatory fees before checkout. A ticket is a revocable license to attend, not property, and is subject to the Organizer’s and venue’s conditions. Resale, transfer, and anti-bot conditions, and any applicable state resale-law requirements, are as stated at purchase. Refund eligibility on cancellation or postponement is governed by Section 23 and the event-specific terms.

23. Event cancellation, postponement, and force majeure

Neither Rebellion Artists nor any User will be liable for any delay or failure to perform, or for an event that is cancelled, postponed, rescheduled, or changed, due to causes beyond reasonable control, including severe weather, government or public-health order, permit denial or revocation, natural disaster, terrorism or violence, artist illness or no-show, or loss of venue. As between the parties, the Organizer (not Rebellion Artists) bears responsibility for Attendee refunds on a cancelled event; Rebellion Artists’ role is limited to facilitating refunds back through the payment provider per its rules. Platform fees already earned are treated as set out in Sections 4 and 6.

24. Event entry and admission

Conditions of entry, including search, bag, prohibited-item, age, and identification requirements, are set and enforced by the Organizer and venue, who may refuse or revoke admission and eject for misconduct without refund. Where an event uses biometric or scan-based entry, Section 18 applies.

25. Assumption of risk; disclaimers

The Platform is provided “as is” and “as available,” without warranties of any kind to the fullest extent permitted by law. We do not guarantee bookings, performance quality, payment by any party, or that any event will take place, occur on the scheduled date, feature any advertised artist, or be free from cancellation, postponement, or change of lineup. We do not own, operate, control, or staff event premises; crowd conditions, premises safety, and on-site security are the responsibility of the Organizer and venue. Attendees assume the inherent risks of attending live events, including crowds, noise, and weather. Nothing in this Section purports to waive liability for gross negligence, willful misconduct, or personal injury where such a waiver is prohibited by law.

26. Limitation of liability

To the maximum extent permitted by law, Rebellion Artists will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for amounts exceeding the fees you paid us in the twelve (12) months before the claim. Nothing in these Terms limits liability that cannot be limited or excluded under applicable law, including liability for fraud, gross negligence, willful misconduct, personal injury, violations of Cal. Civ. Code § 1668, or a party’s indemnification and payment obligations.

27. Indemnification

You agree to indemnify and hold harmless Rebellion Artists from claims arising out of your use of the Platform, your content (including any media you submit or capture and any third-party right-of-publicity, privacy, defamation, or IP claim arising from it), or your breach of these Terms. Organizers additionally agree to indemnify, defend, and hold harmless Rebellion Artists from any claim arising out of their events, including personal injury, death, property damage, crowd-safety incidents, premises liability, alcohol service, and permit or licensing failures. Organizers shall maintain commercial general liability insurance of not less than $1,000,000 per occurrence and, where they sell tickets through the Platform, name Rebellion Artists as an additional insured.

28. International users, sanctions, and export control

The Platform is operated from the United States. By using the Platform you represent that you are not located in, ordinarily resident in, or organized under the laws of any country or region subject to comprehensive US sanctions, and that you are not identified on the OFAC Specially Designated Nationals (SDN) List or any other restricted-party list, nor owned 50% or more by any such person. We screen accounts and transactions against applicable sanctions lists and may suspend, block, or terminate access, and block and report transactions, as required by US law. You agree not to use the Platform in violation of US export-control or sanctions laws.

29. Governing law and dispute resolution

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The state and federal courts located in New Castle County, Delaware have exclusive jurisdiction over any dispute arising out of or relating to these Terms, and the parties consent to personal jurisdiction and venue there. Before filing, a party will send a written notice of dispute to legal@rebellionartists.com and allow a 60-day good-faith informal-resolution period.

30. General

Entire agreement. These Terms, together with the policies expressly incorporated by reference (including the Privacy Policy and any Acceptable Use Policy), are the entire agreement between you and Rebellion Artists regarding the Platform and supersede all prior understandings. Severability. If any provision is held unenforceable, it will be limited or severed to the minimum extent necessary and the remaining provisions remain in full effect. No waiver. Our failure to enforce any right or provision is not a waiver, and any waiver must be in writing. Assignment. You may not assign these Terms without our prior written consent; we may assign them to any affiliate or successor, including in connection with a merger, acquisition, reorganization, or sale of assets. Third-party beneficiaries. Except that Stripe is an intended third-party beneficiary of the payment-related provisions (including Section 4), there are no third-party beneficiaries. Notices. We may provide notices to you by email to the address associated with your account or by posting within the Platform; you must send legal notices to legal@rebellionartists.com. Survival. Provisions that by their nature should survive termination — including Sections 11, 13, 19, 25, 26, 27, 29, and this Section 30 — survive.

31. Changes and termination

We may modify these Terms or the Platform, and may suspend or terminate accounts for breach. We will post the updated effective date, and continued use after changes means you accept the updated Terms.

32. Contact

Rebellion Artists, LLC (d/b/a RAA) · Los Angeles, California · legal@rebellionartists.com